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Data & Privacy

Data is a crucial part of every business environment. It is imperative that all organisations have systems and procedures in place to manage local and international legal requirements as well as maintaining the confidence of all stakeholders as to their data practices

Data & Privacy

Data and privacy regulation in Australia in 2024 is in a state of flux. The legislative response to the Privacy Act Review will introduce significant changes and there are ongoing moves towards better regulation of social media and the digital platforms.

Expertise

Your data is an asset

Our lawyers understand that how your business handles data, including both personal and non-personal information, is critical to its success. We understand that the regulation of data extends to the various technologies used to deploy it and how it is shared with third parties.

Our practice covers data in many forms, including business information, big data sets and personal and sensitive information. While we spend significant time advising on the Privacy Act and the Spam Act, the issues around data often crossover into competition law, technology and complex commercialisation arrangements.

Increasingly, customers and contractual counterparties are demanding transparency into data practices and robust data governance practices are being required of businesses at all levels.

We also understand managing data and privacy risk involves a range of stakeholders within an organisation and we often work not only with general counsel but internal executive teams including chief data officers, chief security and technology officers, chief risk officers and the regulatory and communications executives.

We can assist with your privacy and data protection concerns by:

  • reviewing current policies and underlying data practices
  • training management and frontline staff
  • preparing and implementing policies, codes of conduct, and internal procedures
  • providing advice in crisis situations – such as breaches
  • preparing compliance plans and conducting privacy impact assessments.

We continue to be recognised by the Global Data Review in their GDR 100 list. Read our chapter in the GDR Insight Handbook to learn more about Australia's privacy laws and recent developments that could affect you.

Experience

Information and data governance frameworks

We work with boards and senior managers to develop and implement information governance frameworks. This encompasses risk management strategies and often overlaps with other areas of risk and compliance, including anti-corruption. Our primary concern is Privacy Act compliance as well as relevant international requirements so that group policies can align with all relevant jurisdictions.

Harmonising compliance

Many organisations operate under GDPR and need to streamline their Australian compliance practices with their international processes and procedures. We have experience in undertaking these reviews and assisting in drafting both internal and client facing documentation to support and enable this.

Consumer Data Right (CDR)

We have experience advising participants in the CDR system in relation to the Privacy Safeguards and the relevant documentation to support various compliance obligations.

Digitising business

We have advised many clients as they take their businesses into the digital age, finding new ways to leverage their data assets, embracing new technologies and collaborating with third parties to provide and develop new services. We can assist in ensuring contractual obligations supporting these offerings are compliant with privacy and other laws.

Data breach planning, investigation and response

How you respond to a data breach can be critical to your continued success and survival. We can assist you to develop breach response plans, rehearse and scenario plan and prepare in advance your response and investigation planning methodology and team. We also assist in responding to privacy complaints, access requests and liaising with the Office of the Australian Information Commissioner.

Data insights

We have extensive experience advising organisations about the collection and use of various elements of personal information in Australia, including the ability to use personal information to create derivative statistical and risk assessment products for use in and out of Australia.

Data security and critical infrastructure

We have experience drafting privacy, right to information and data security provisions for commercial contracts for local, State and Federal government agencies, Government owned corporations and statutory authorities. If you are impacted by the critical infrastructure rules, we can advise you in relation to data processing and storage and notification obligations.

Regulator investigations and enquiries

We have experience:

  • acting for both corporations and individuals in regulatory investigations and prosecutions
  • assisting clients in managing regulators’ monitoring and enforcement visits
  • advising on and creating compliance and risk management policies and programs tailored to the particular risks faced by different corporations and individuals
  • advising companies, directors and officers involved in external investigations and prosecutions brought by Commonwealth and state agencies.

Open data frameworks and information access (FOI)

We regularly act on behalf of applicants and respondents to Freedom of Information (FOI) requests. We advise on the validity (or otherwise) of the scope of a request, and assist clients in refusing requests for documents that are either too voluminous or seek only documents that are exempt under the FOI Act. We also assist in the processing of FOI requests, including the review of documentation and assessment for exemption. Once a decision is made, we assist the decision-maker to communicate the basis of their decision. We have successfully defended appeals and complaints made to the FOI Commissioner in respect of those decisions.

Secrecy advice

We advise Commonwealth and State governments (and contractors) on the application of secrecy provisions in agency-specific legislation such as the Health Insurance Act.

Privacy impact assessments (PIAs)

We have experience in preparing PIAs for government agencies and private organisations. We understand a PIA covers not only strict privacy compliance but often related government policy issues and requires consideration and involvement of affected stakeholders.

Recent Posts

07 November 2024 - Knowledge

Privacy and AI – new guidance from OAIC

#Data & Privacy, #Technology, Media & Communications, #Corporate & Commercial Law

The Office of the Australian Information Commissioner (OAIC) has released new guidance to assist organisations and developers comply with their privacy obligations when developing and using AI models.

23 October 2024 - Knowledge

New cyber security legislative package – how will it impact organisations?

#Data & Privacy, #Technology, Media & Communications

The government’s new cyber security legislative package introduces various amendments to existing legislation to tackle Australia’s cyber security issues. We highlight five initiatives expected to have the most immediate impact on organisations.

09 October 2024 - Knowledge

AI regulation gets underway

#Data & Privacy, #Corporate & Commercial Law

With the Federal Government proposing mandatory guardrails for high-risk AI, organisations should begin reviewing the measures they need to have in place to effectively manage their use of AI now.

16 September 2024 - Knowledge

Privacy and Other Legislation Amendment Bill marks the beginning of major privacy reform

#Data & Privacy

The Privacy and Other Legislation Amendment Bill introduces broad reforms, signalling a significant shift to Australia’s privacy landscape, causing businesses to uplift their data handling, security and transparency practices.

19 August 2024 - Knowledge

Queensland Government Bulletin: Using AI in government

#Government, #Data & Privacy

As AI adoption grows, governments should consider its use among employees, in decision-making processes and within supplier contracts, and evaluate its implementation.

03 July 2024 - Knowledge

Are your marketing practices spam? New guidance can assist

#Corporate & Commercial Law, #Data & Privacy, #Technology, Media & Communications

The Australian Communications and Media Authority has issued clear guidance on its expectations for business to avoid falling foul of current spam and telemarketing legislation.

02 July 2024 - Knowledge

When a staff update turns into a privacy breach

#Data & Privacy, #Governance

A recent case where an employer updated staff on a fellow employee’s wellbeing serves as a reminder to take precautions before sharing personal information at work to avoid breaching privacy laws.

02 July 2024 - Knowledge

New IC review procedures: Requirements for Australian government agencies

#Government, #Data & Privacy, #Corporate & Commercial Law

New directions now apply to Information Commissioner reviews, requiring government agencies to engage with applicants early, submit documents simultaneously to the OAIC and follow specific processes for deemed refusals and missing documents.

06 June 2024 - Knowledge

Commonwealth’s FOI laws: Provisions, challenges and practical advice

#Government, #Data & Privacy, #Corporate & Commercial Law

We analyse the key provisions and challenges of the Freedom of Information Act 1982 (Cth) and share best practices for government agencies following reviews of the Freedom of Information regime.

21 May 2024 - Knowledge

Victoria’s FOI laws: Provisions, challenges and guidelines

#Government, #Corporate & Commercial Law, #Data & Privacy

We analyse the key provisions and challenges of Victoria's Freedom of Information Act 1982 and consider recent guidelines following reviews of the Freedom of Information regime.

07 May 2024 - Knowledge

I spy: Can employers monitor their employee’s use of company property?

#Workplace Relations & Safety, #Data & Privacy

This Privacy Awareness Week, we take a look at a recent decision which considers an employer’s right to monitor an employee’s use of company property and an employer’s obligations under the Privacy Act 1988 (Cth).

11 April 2024 - Knowledge

Eyewear retailer should have taken a closer look at their marketing settings

#Corporate & Commercial Law, #Data & Privacy

We look at recent action taken by ACMA against eyewear retailer Luxottica for breaching Australian Spam laws and highlight simple errors businesses should be aware of to avoid large fines.