Artboard 1Icon/UI/CalendarIcons/Ionic/Social/social-pinterestIcon/UI/Video-outline

Queensland Government Bulletin: Using AI in government

19 August 2024

9 min read

#Government, #Data & Privacy

Published by:

Laura Guise

Queensland Government Bulletin: Using AI in government

Organisations globally are looking to use Artificial Intelligence (AI) in their operations, with the question being not if, but when. As governments looks to jump aboard the AI trend, we take a quick look at some key considerations.

Guidance on employee use of AI

Unless clear guidelines are in place, staff use of AI can be indiscriminate and expose governments to unforeseen risks, such as disclosure of confidential information to third parties.

Queensland Government Enterprise Architecture’s (QGEA) guideline on Use of Generative AI in Queensland Government provides some key considerations, including:

  • official information or personal information should not generally be used with generative AI products
  • government will provide its own tailored options to access generative AI in a secure and managed environment.

A formal policy on AI use is also expected to be developed in the future. In the meantime, all government bodies should be aware of the guidelines and ensure their employees are clear on permitted and non-permitted uses.

Use of AI in decision-making

A potential use of AI in government is to assist in decision-making processes. However, care must be taken in determining when and how AI should be used. For example, given the lack of transparency in some AI algorithms and models, what if the process is flawed (e.g. bias or hallucinations) and leads to incorrect decisions? This may only be discovered much later and could lead to major problems in dealing with the consequences of those incorrect decisions.

Another important consideration is how to provide evidence for decisions involving AI. If a decision is subject to administrative review, would you be able to provide appropriate evidence from the AI-supported parts of the decision-making process? Is the model suitably transparent to support this?

Supplier contracts

As AI becomes increasingly integrated into everyday life through products such as Microsoft Copilot, governments need to consider what contractual clauses are appropriate to include to ascertain the proper use of AI. For example, you could include clauses such as:

  • warranties that any use of AI in the services has been disclosed to the customer (including relevant details to be able to properly assess this use), to avoid using AI in circumstances that are not appropriate
  • requirements to ensure that any data provided by the customer in using the service is not fed back into the model to form part of the training set for the next version.

EU AI Act guidance

While Australia does not yet have specific AI legislation, the European Union is leading the way with the passing of its AI Act. Some useful indications of potential future legislative approaches can be taken from the EU AI Act, which classifies AI according to risk – such as prohibiting use of AI in “unacceptable risk” situations (e.g., biometric categorisation systems), and imposing specific and detailed compliance requirements on high risk AI systems.

As a starting point, government should observe what is considered appropriate and inappropriate use of AI to help guide its own decisions on where to begin using AI and what controls should be put in place around its use.

If you have any questions regarding this article, please get in touch with our team below.

Author: Andrew Hynd

Media

Northshore Brisbane $87 million street renewal starts to pave the way for Games Athlete Village
An $87 million contract has been awarded by the Queensland government to BMD for the first phase of the construction of the Northshore Brisbane – Street Renewal Program. The accelerated works include the construction of several new roads in the Northshore precinct and enhancements to existing roads. The works are to begin onsite this month (2 August 2024).  Read more here

Queensland’s 50-cent public transport trial begins
The Queensland government has introduced a 50-cent public transport fare across Queensland’s public transport network. The reduction in the cost of fares is set to continue for the next six months but may be extended, depending on how quickly the public respond. It has been forecast that Queensland will forgo about $150 million in fare revenue with the introduction of the reduced fee (5 August 2024).  Read more here…

Queensland has no plans to change state’s public service WFH policy
Premier Steven Miles has stated that they have no plans to change the current work from home arrangements, despite New South Wales Premier Chris Minns indicating that New South Wales will push for a return to office. The Premier stated that the work from home arrangements are based on “negotiations in each workplace and are based on the needs of each workplace” (8 August 2024). Read more here

Pioneer-Burdekin reaches new milestone
The Pioneer-Burdekin project has reached a new milestone with five kilometres of core samples having been collected. The project has begun to enter its next phase with Queensland Hydro, a publicly owned company, having confirmed structurally solid granite throughout the project site. The project is said to play critical role in ensuring Queensland meets its legislated renewable energy and emissions reductions targets (9 August 2024).  Read more here…

Queensland Government pledges new independent transport authority
The current government has pledged to introduce a new independent transport authority for the south east if re-elected in October. Premier Steven Miles stated “The new Transport Authority will work in conjunction with our local government partners and Queensland Rail to outline a longer term … vision for the growth and evolution of our transport network and to set out the future of public transport planning and investment” (12 August 2024).  Read more here…

Practice

AAT Bulletin Issue No. 14/2024 15 July 2024
The AAT Bulletin is a fortnightly publication containing information about recently published decisions and appeals against decisions in the AAT’s General, Freedom of Information, National Disability Insurance Scheme, Security, Small Business Taxation, Taxation & Commercial and Veterans’ Appeals Divisions. Read more here…

AAT Bulletin Issue No. 15/2024 29 July 2024
The AAT Bulletin is a fortnightly publication containing information about recently published decisions and appeals against decisions in the AAT’s General, Freedom of Information, National Disability Insurance Scheme, Security, Small Business Taxation, Taxation & Commercial and Veterans’ Appeals Divisions. Read more here…

Cases

Saunders v Department of Housing [2024] QCATA 81
HUMAN RIGHTS – PRIVACY LEGISLATION – privacy complaint – where applicant asserted failure by respondent to amend personal information – where applicant delayed in excess of 6 years to request referral of privacy complaint to the tribunal – whether s 38(1) of the Acts Interpretation Act 1954 (Qld) applies to the time for a complainant to request the referral of a privacy complaint to the tribunal – where the tribunal at first instance found the failure by the complainant to request the referral of a privacy complaint ‘as soon as possible’ rendered invalid the referral

Rolph v State of Queensland (Department of Energy and Public Works) [2024] QIRC 188
HUMAN RIGHTS – JURISDICTION AND PROCEDURE – QUEENSLAND – APPLICATION FOR LEAVE TO BE REPRESENTED BY A LAWYER – complainant employed by the Respondent as AO3 Business Support Officer and undertook a temporary secondment as AO5 Executive Officer – complainant made a complaint to the Queensland Human Rights Commission alleging she had been the subject of unlawful direct and indirect discrimination in contravention of the Anti-Discrimination Act 1991 – complaint referred to the Queensland Industrial Relations Commission – respondent made application for legal representation

Legislation

Proclamations commencing Acts made

Proclamation No.1 – Mineral and Energy Resources and Other Legislation Amendment Act 2024 (commencing certain provisions)

Proclamation – Criminal Code (Decriminalising Sex Work) and Other Legislation Amendment Act 2024 (commencing remaining provisions)

Proclamation – Tow Truck Act 2023 (commencing remaining provisions)

Proclamation No. 2 – Health and Other Legislation Amendment Act 2024 (commencing remaining provisions)

Proclamation – Criminal Law (Coercive Control and Affirmative Consent) and Other Legislation Amendment Act 2024 (commencing certain provisions)

Acts repealed

Prostitution Act 1999

Subordinate legislation notified

Environmental Protection (Composting Facilities) Amendment Regulation 2024

Major Events (Pacific Airshow Gold Coast) Regulation 2024

State Penalties Enforcement (Animal Management) Amendment Regulation 2024

Surveyors Regulation 2024

Transport Operations (Road Use Management – Vehicle Registration) (Fee Relief) Amendment Regulation 2024

Work Health and Safety and Other Legislation Amendment Regulation 2024

Economic Development and Other Legislation (Waraba PDA) Amendment Regulation 2024

Justice (Decriminalising Sex Work) and Other Legislation Amendment Regulation 2024

Proclamation No.1 –Mineral and Energy Resources and Other Legislation Amendment Act 2024 (commencing certain provisions)

Proclamation – Criminal Code (Decriminalising Sex Work) and Other Legislation Amendment Act 2024 (commencing remaining provisions)

Proclamation – Tow Truck Act 2023 (commencing remaining provisions)

Regional Planning Interests (Lake Eyre Basin) Amendment Regulation 2024

Tow Truck Regulation 2024

Health Legislation (Ratios and Other Matters) Amendment Regulation 2024

Integrity Regulation 2024

Proclamation No. 2 – Health and Other Legislation Amendment Act 2024 (commencing remaining provisions)

Proclamation – Criminal Law (Coercive Control and Affirmative Consent) and Other Legislation Amendment Act 2024 (commencing certain provisions)

Public Health (Infection Control for Personal Appearance Services) (Infection Control Guidelines) Notice 2024

Rural and Regional Adjustment (Regional Drought Resilience Planning Scheme and Another Matter) Amendment Regulation 2024

Survey and Mapping Infrastructure Regulation 2024

Transport Legislation Amendment Regulation 2024

Subordinate legislation repealed

Prostitution Regulation 2014

Safety in Recreational Water Activities Regulation 2011

Integrity Regulation 2011

Public Health (Infection Control for Personal Appearance Services) (Infection Control Guideline) Notice 2013

Subordinate legislation expired

Water Plan (Georgina and Diamantina) 2004

Disclaimer
The information in this publication is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, we do not guarantee that the information in this newsletter is accurate at the date it is received or that it will continue to be accurate in the future.

Published by:

Laura Guise

Share this